Help

Support

Taiyra is made by a small team, and a person reads every message. Write to us and we will reply — usually within one working day.

taiyra.app@gmail.com

Please include your registered email address and which screen the problem is on. A screenshot helps enormously.

Common questions

I cannot sign in
Try Sign in with Google if you used it originally, or use “Forgot password” on the email sign-in screen. If neither works, email us from the address you signed up with and we will sort it out.
Amounts are showing as a dash (—)
That is usually your role: only Owner, Admin and Senior Viewer can see figures. If you are the Owner and still see dashes, tell us which screen and we will look into it straight away.
A family member cannot see the workspace
Check they accepted the invitation and that their role is Active under Manage → Members. Invitations are matched to the email address they sign in with.
I want to change who owns the wedding workspace
Manage → Members → transfer ownership. The new Owner has to accept before the change takes effect.
I want my data deleted
See the account deletion page — you can do it yourself from inside the app in under a minute.

Other pages you might want

Reporting a security issue

If you believe you have found a vulnerability, please emailtaiyra.app@gmail.com with “Security” in the subject line, rather than posting it publicly. We will acknowledge within 48 hours and keep you updated until it is fixed.