Help
Support
Taiyra is made by a small team, and a person reads every message. Write to us and we will reply — usually within one working day.
taiyra.app@gmail.com
Please include your registered email address and which screen the problem is on. A screenshot helps enormously.
Common questions
- I cannot sign in
- Try Sign in with Google if you used it originally, or use “Forgot password” on the email sign-in screen. If neither works, email us from the address you signed up with and we will sort it out.
- Amounts are showing as a dash (—)
- That is usually your role: only Owner, Admin and Senior Viewer can see figures. If you are the Owner and still see dashes, tell us which screen and we will look into it straight away.
- A family member cannot see the workspace
- Check they accepted the invitation and that their role is Active under Manage → Members. Invitations are matched to the email address they sign in with.
- I want to change who owns the wedding workspace
- Manage → Members → transfer ownership. The new Owner has to accept before the change takes effect.
- I want my data deleted
- See the account deletion page — you can do it yourself from inside the app in under a minute.
Other pages you might want
- Frequently asked questions — what Taiyra does and who it is for
- Guides — how to run a Gujarati wedding, from kankotri to mameru
- Privacy policy — everything we store and why
- Delete your account
- Terms of service
Reporting a security issue
If you believe you have found a vulnerability, please emailtaiyra.app@gmail.com with “Security” in the subject line, rather than posting it publicly. We will acknowledge within 48 hours and keep you updated until it is fixed.
